Complaint Policies and Procedures

Uniform Complaints Procedure

CLCS utilizes the Uniform Complaints Procedure (UCP) to investigate and resolve complaints related to the following:
  • Unlawful discrimination, harassment, intimidation, retaliation, or bullying based on actual or perceived mental or physical disability, gender, gender identity, gender expression, sexual orientation, national origin, nationality, race or ethnicity, ancestry, religion, age or color;

  • Complaints alleging failure to comply with state or federal law in adult basic education, after school programs, state preschool programs, career technical education, education for English learners, consolidated categorical aid programs, migrant and vocational education, foster and homeless youth education, child care and development programs.

Learn more about the UCP


CLCS Uniform Complaints Form

Complaints not subject to the UCP

Some types of complaints are not subject to the Uniform Complaints Procedure because other procedures are mandated by law. These include some complaints regarding:
  • Americans with Disabilities Act
  • Child Nutrition Programs
  • Employment Discrimination or Harassment
  • Charter School Enrollment
  • A student's Section 504 evaluation or plan
  • Special Education
  • Sufficiency of school materials, facilities or teacher assignments (Williams Complaints)

Learn more about policy and procedures for these types of complaints.

Title IX and Gender-Based Harassment